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Welcome to OptiMed Hospitalists Medical Group | To Our Patients
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To Our Patients

We are committed to your best health outcomes and to your complete satisfaction. Please contact us if you have any questions about our services, we love to hear from you.

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Your Health is Our Priority

At OptiMed Hospitalists, all our physicians share years of medical experience allowing us to provide our patients with excellent level of health service that lead to best outcomes. We always strive to improve our patients’ satisfaction and health outcome. If you have experienced our services, we would like to invite you to complete a confidential online survey: Click here to complete our patient satisfaction survey. 

A Patient’s Guide to the Optimed Hospitalist Program

What Our Patients Should Expect
What is a Hospitalist?

A hospitalist is a physician who specializes and works only in a hospital and nursing home. Your hospitalist team is available around the clock to provide patients with exceptional care.

Why is a hospitalist physician caring for me?

With compassion the OptiMed team serves patients of several local primary care physicians. Additionally, we care for those patients who have a doctor outside the area, as well as those patients who do not have a primary physician. We also care for all patients in the nursing homes we serve.

Who is on the Optimed Hospitalist team?

Optimed is a team of highly qualified, compassionate medical providers. All our physicians are board certified specialists, primarily in Internal Medicine. Our team also includes highly experienced and qualified nurse practitioners specializing in Internal Medicine and Family Medicine. Our physicians see patients in the hospital and nursing homes we serve.

How does it work?

Most of our admissions and consults arrive through the emergency department. If your primary physician, specialist, or emergency department physician believes that you need to be hospitalized, he or she will coordinate your admission with our hospitalist team. If you are admitted through the emergency department, your physician will be notified. Once admitted, the hospitalist team will supervise your care, see you daily, and give you quality care. The hospitalist team will:
• Assess and treat your medical condition
• Coordinate your hospital care
• Review your progress with your physician
• Establish a relationship with your family
• Transition your medical care back to your primary physician, who will resume responsibility for ongoing outpatient treatment, after you are discharged

How will my physician know what happens during my hospitalization?

Our medical providers will send copies of your records to your physicians, and be in contact with them as needed, relaying the details of your care and discussing your management.

Will I see other physicians while in the hospital?

Your hospitalist may consult specialists, such as cardiologists, pulmonologists, gastroenterologists, and others as needed, to assist in your care.

What happens on weekends and evenings?

A hospitalist will see you 7 days a week and one is on call 24 hours a day.

Who will talk to my family while I am in the hospital?

Unless against your wishes, your family will also be engaged in your care, and your hospitalist is available throughout the day and night to answer questions that you or they may have.

What will happen when I am discharged from the hospital?

Your hospitalist will discuss your discharge plans, medications, and instructions with you. Your primary physician will receive a summary of your stay, including diagnoses, studies, procedures, and medications that have been ordered or provided, as well as recommended follow-up visits and treatments.

Will I receive a separate bill for Hospitalist services?

Yes. Optimed is an independent medical  group.  As such, you will receive a bill from our group separately from the hospital. We will submit all claims to your insurance company. If you have any questions, contact Optimed’s billing office at 704-997-5525.  In order to pay your bill online, please click here: https://www.ezpaymed.com/. If you are a self-pay patient and would like to setup a customized payment plan, please contact our billing office today at 704-997-5525.

What are the benefits to me?

First and foremost, high quality care is available to you 24 hours a day, seven days a week. Hospitalists specialize in the hospital management of acutely ill patients, and are especially suited to their care. They will see you as often as needed.  Additionally, because hospitalists are based at the hospital, they can discuss your care with sub-specialists and ancillary staff, and review results of your tests in a timely fashion. Hospitalists are easily accessible in emergencies and decisions about you can be made quickly as situations arise. This will result in more rapid and accurate clinical decisions, prevent complications, reduce your length of stay and cost, and produce better outcomes with fewer re-admissions.

For more information

If you have any additional questions or need more information about our service or your care, ask us at care@OptiMedDoctors.com, we promise to answer your inquiry within 48 hours.